Future Street Services
As the largest European distributor of the Bigbelly smart bin products, we deliver a leading wasted management solution for clients in every industry.
A Bigbelly smart waste management solution creates a cleaner public space environment within our cities and towns. With a Bigbelly solution, public waste is now out of sight and fully contained. This contributes greatly to the quality of life and health of our urban and rural communities.
Future Street Services
The Bigbelly smart system has quickly evolved into a global waste solutions leader. We are confident that we provide a samart waste solution that is superior in design, operationally efficient and highly cost effective.
At Future Street, we offer a continuous client service that is unsurpassed by any other providers in the market.
Our service guarantee is the reason Future Street is the largest provider of smart waste solutions in Europe.
Consultative Approach
At Future Street, we work with every industry and business sector, from local and city councils, airport authorities, commercial business parks, shopping centres and university campuses.
Each sector and client has a different challenge with their waste management operations when they come to us looking for a solution.
Our team will conduct a full audit of the current waste management operation to see what can be improved immediately, before proposing one of our own solutions.
Often, a simple suggestion, or a tweak to a client’s current inventory, can make a big difference to the efficiency of operations overnight.
If it is appropriate at that stage, our team will work with the client’s operations team to propose a Bigbelly solution that will improve the waste management operations of that site or area.
This may be a combination of large capacity, solar compactor bins in high footfall locations, together with Recycling bins or stations in highlighted areas.
The full smart solution proposed is based on consultations with operational teams on the ground, as well as the management team.
Deployment
Once a solution has been agreed, Future Street will agree a timeframe for the deployment of a Bigbelly smart waste management system.
Working with the client’s management and operations team, every proposed deployment is mapped out by the Future Street team in advance, to ensure that units are stationed in the areas that they are most needed.
The Future Street deployment team are highly experienced in the installing of Bigbelly bins in all geographical, rural and urban settings, from beaches to shopping centres.
From their experience working with similar clietns, they may suggest a standard capacity bin in an area that gets high footfall, but not alot of waste.
Alternatively, they may suggest that a single smart compactor bin would be advisable for harder to reach areas with low footfall, so that it doesn’t require as many weekly collections by staff.
During the deployment of the Bigbelly solution, our team are on the ground every day, installing each Bigbelly bin together with the clients’ operations team.
On site training is given at this point to ensure that the operatives know how each unit is installed, removed and maintained going forward.
After Sales
This is a crucial part of our business, and the main reason why over 60% of our current business comes from existing Future Street clients, looking to scale up their Bigbelly solution and inventory.
Our dedicated team of sales and maintenance staff are available 7 days a week to all of our clients, no matter where they are.
We understand that a deployment like this takes a period of time for an operations team to get used to, so we have a monthly visit with each client.
These visits are to assess how things are going and if we can make suggestions on further efficiencies – for eg: rotating of bins from high footfall locations to quieter areas.
Maintenance
Future Street has a maintenance Team available 7 days a week in all major cities in every country we operate in. We can be at any individual station withing a few hours, should it be required.
The beauty of the Bigbelly smart bin is it’s modular design! This means that, in the unlikely event of an individual piece of the unit breaking down, it can simply be removed and replaced.
This is part of our commitment to the ‘Right to Repair’ of our products. Almost every piece of the Bigbelly bin can be repaired and reused again in the same or another bin, This means that, in 99% of cases, a Big Belly unit itself will never have to be fully replaced. It can be repaired and back on the street again within a few days.
Our team can do 80% of repairs on site, without having to take the unit out of action.